Your orders will be carefully prepared and handed over to the shipping company within 1-3 business days on weekdays. (*Orders placed after 12:00 PM on Friday, on public holidays, or weekends will be processed on the next business day. **During campaign periods, this duration may be extended due to high demand.)
You can easily track your order after it has been shipped by clicking the 'Where is My Cargo' button in the My Account > My Orders section. If you placed an order without registering, you can easily track it by entering your registered email and order number in the Order Tracking section on our website.
Free returns within 14 days. For more details, please check our help page.
› AVVA Points is a special campaign available exclusively to members of avva.com.tr.
› AVVA Points start accumulating in your account at a rate of 2% in TL value for purchases of 1500 TL or more made on avva.com.tr.
› For example; with the current 2% AVVA Points campaign, you earn 30 TL (30 AVVA Points) for a purchase of 1500 TL or more.
› You can convert your AVVA Points into gift vouchers via the "My Account - My AVVA Points" page after logging in as a member. These can be used within 1 month for purchases of 1500 TL or more.
› When converting your accumulated AVVA Points into a gift voucher, you can create a voucher worth a minimum of 50 TL (50 AVVA Points) and a maximum of 150 TL (150 AVVA Points) at a time.
› Each AVVA Point you earn is worth 1 TL.
1- You need to convert your AVVA Points into a gift voucher by logging in and going to the "My Account - My AVVA Points" page.
2- After the conversion process, you will receive a gift voucher code. You can access this code anytime under "My Account - My Gift Vouchers."
3- To benefit from the discount, enter this code in the 'Gift Vouchers' section at checkout, and the TL value of your converted AVVA Points will be deducted from your total.
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